About the Instructor
Deryle Bourgeois is a licensed notary public in the state of Louisiana and has closed more than 20,000 sales in and around the New Orleans area. A recognized expert in the field of Louisiana real estate law and practice, Mr. Bourgeois is regularly consulted by legal and lay persons alike for his knowledge and experience.
- Exercise: Ice-breaker
- Part 1: History of the Code of Ethics
- Part 2: Business Ethics, NAR Code of Ethics, and Pathways to Professionalism
1. Business Ethics
2. Aspirational Concepts of the Preamble to the Code
3. The Structure of the Code and How It Is Amended
4. The Code and the Law
5. Pathways to Professionalism
- Exercise: Pathways to Professionalism
- Part 3: Enforcement of the Code of Ethics
2. REALTOR® Dispute Resolution
3. Informal Dispute Resolution – Ombudsman Program
4. Informal Dispute Resolution – Mediation Program
5. Filing an Ethics Complaint
6. Filing an Arbitration Request
- Part 4: Concepts of Procuring Cause in Arbitration
1. NAR’s Arbitration Guidelines
2. Key Factors in Procuring Cause Disputes
- Part 5: Summaries and Case Studies of Selected Articles of the Code of Ethics
1. Article 1
Exercise: Article 1 Case Study
2. Article 2
Exercise: Article 2 Case Study
3. Article 12
Exercise: Article 12 Case Studies
4. Article 17
5. Exercise: Article 17 Case Study
- Part 6: Conclusion
- Part 7: Commercial Code of Ethics Case Studies
- Part 8: Test
The course covers the history and background of the Code of Ethis adopted in 1913 to establish a professional standard of conduct.
Upon completion of “The Code of Ethics: Our Promise of Professionalism” course, participants will be able to:
- identify key aspirational concepts found in the Preamble to the NATIONAL ASSOCIATION OF REALTORS® Code of Ethics
- describe “general business” ethics, and compare and contrast the REALTORS®’ Code of Ethics with business ethics, generally
- describe the concepts established in Articles 1, 2, 12, and 17 of the Code of Ethics
- identify possible violations of the Code of Ethics specifically related to the Articles cited above, after participating in interactive learning methods (case studies, quizzes, role plays, demonstrations, and group discussions about fact scenarios)
- describe the professional standards process for enforcing the Code of Ethics, including the duty to arbitrate
- identify critical elements of due process as they relate to Code enforcement
- identify factors considered by hearing panels in procuring cause disputes
All materials needed for this course are included in this manual. Links to additional materials are included in the Sources section at the end of this manual.
If this course if given in a live format, then you must be present for the full four hours of the course to receive credit for attending.
Vendor or School Policies
There are no educational pre-requisitesfor this course.
Registration for this course may be completed by phone, fax or email. Payment is due on or before the start of class. Any attempt to take this course under an assumed identity will forfeit your right to a certificate of completion and may result in sanctions by the Louisiana State Real Estate Commission.
You must be present for the entire four-hour session to receive credit for attendance. Partial credit is not given forpartial attendance.
Instructors may not, in any venue, answer questions of a personal or legal nature, and students should not interpret any information received from instructors or course content as being legal advice.
Please turn off all cell phones prior to the start of class.
You must be present for the full four hours of the course to receive credit for attending. You must submit your Louisiana State real estate license number so that we can report your hours to the Louisiana Real Estate Commission.